Frequently asked questions

Himalaya Shelter is a professional trekking company based in Dehradun, Uttarakhand, India, that organizes guided Himalayan treks with a focus on safety, local expertise, and small groups.

Most of our treks run in Uttarakhand, Himachal Pradesh, Kashmir, and Ladakh covering popular as well as offbeat Himalayan routes.

Our trek leaders and guides are trained BMC, AMC in mountain safety, first aid, and local terrain, and many have led multiple seasons on the same trails.

We keep 8-12 per groups small so that every trekker gets individual attention, better safety, and a more immersive mountain experience.

Yes, we promote leave‑no‑trace trekking, minimize waste, and work with local communities to ensure our trips are sustainable.

You can reach us via phone, email, or the enquiry form on our website; our team responds with all details and next steps.
Contact us:
Call: +91 9458386006
E-Mail: info@himalayashelter.com

Safety is prioritized through qualified leaders, proper equipment, set evacuation protocols, and continuous monitoring of trail and weather conditions.

We design itineraries with acclimatization in mind, monitor symptoms daily, and descend or evacuate immediately if required.

Trek leaders carry basic first‑aid and high‑altitude medication; trekkers should also bring personal medicines recommended by their doctor.

On selected high‑altitude routes we carry supplementary oxygen and pulse oximeters as part of our emergency preparedness.

The team stabilizes the participant, initiates descent or evacuation, and coordinates with local resources and family as needed.

We can guide you on suitable trek insurance options, but trekkers usually need to purchase their own policy before the trip.

Most treks need you to comfortably walk 6–8 km a day with a light backpack; tougher, high‑altitude routes demand better endurance.

Yes, there are beginner‑friendly treks with gradual climbs, and our team helps you choose the right itinerary and season.

Basic cardio like brisk walking, jogging, or cycling combined with squats and stair climbs for 4–6 weeks is usually sufficient for easy–moderate treks.

The leader adjusts the pace with support staff at the front and back, but you should still prepare in advance to enjoy the experience.

Treks suitable for families can include children and older adults, while strenuous routes have recommended age and fitness guidelines.

This depends on your doctor’s clearance, share your condition in advance so we can advise whether a particular trek is appropriate.

Trek fees usually cover campsite accommodation, all vegetarian meals on the trek, permits, technical equipment, and trek staff.

Transport to and from the base location, personal gear, off‑route accommodation, and personal expenses are typically excluded.

On the trail we use shared tents or lodges/guesthouses where available; at base locations, simple hotels or homestays are arranged.

We serve freshly cooked vegetarian meals designed to provide enough energy and warmth for trekking days and cold nights.

Tents, sleeping bags, mats, and common technical gear are provided; trekkers bring their own clothing, shoes, and personal accessories.

For some departures, basic items like trekking poles or jackets can be arranged on rent, subject to availability at the base.

You can submit an inquiry form or contact us directly after we confirm availability, you complete payment to secure your seat.

A booking amount is Rs.₹1000 Per person paid in advance, with the balance due before the trek start date, via bank transfer or other approved methods.

Cancellations are subject to slab‑wise charges depending on how many days before departure you cancel, the detailed policy is shared at the time of booking. You can also check here.

In case of operational cancellations, we offer alternative dates, routes, or credits/refunds as per the policy applicable at that time.

In many cases name transfers are possible a certain number of days before departure, subject to documentation and approvals.

Yes, special prices may be available for large groups, schools, and corporate teams on selected departures.

Essentials include layered winter clothing, a waterproof jacket, good trekking shoes, thermals, gloves, cap, personal toiletries, and a sturdy backpack.

High‑ankle, well‑gripped trekking shoes are strongly recommended; sports shoes are usually not enough for snow or rough terrain.

Spring–summer and post‑monsoon are ideal for most routes, while selected winter treks are run when snow conditions are safe.

Mountain weather is unpredictable, expect cold nights, possible rain or snow, and strong sun during the day, so pack layers and rain protection.

Coverage is patchy and often limited to certain camps; power banks are recommended as charging points may be rare or chargeable.

Yes, we help coordinate shared or private transport from common pick‑up points to the trek base, which can be added separately to your booking.